Stay Safe

At the Mead Center, we promise to ensure the health and safety of our patrons, artists, and staff.

Effective May 5, 2023:


  • We recommend but do not require that patrons wear facial masks in our theater except in our occasional mask-required performance.
  • When required, masks must fully cover the mouth and nose. Masks with a valve, gaiters, scarves, etc. are not permitted.
  • We ask any patron who feels ill to please stay home and utilize our many ticket exchange options. Our staff and volunteer ushers are expected to do the same. 


  • For superior air quality, we have upgraded our HVAC systems with MERV13 filters wherever possible per CDC recommendations.


  • We disinfect door handles, counters, and all high touch surfaces prior to, during, and thoroughly after every performance or event rental.
  • Hand sanitizer stations are available throughout the building.


  • For a touchless experience, we issue electronic (print-at-home and mobile) tickets. Your mobile tickets are available on your "My Account" portal.
  • In keeping with our new, touchless protocols, our ticket scanning is also contactless.


  • Richard’s Place, our onsite café, continues to be closed, but packaged snacks and drink options are available at the concessions bar, and must be consumed before entering the theater.
  • We encourage our patrons to utilize Arena Express[SB1] . Arena Express allows patrons to order and pay for orders at the concession bar before the show begins so you have plenty of time to enjoy your refreshments at intermission.


  • If for any reason we must cancel performances, we will offer a full array of ticket exchange and refund options.
  • If you are unable or uncomfortable attending in person, please contact us prior to your performance to learn more about our lenient exchange and credit policies.

Page updated April 28, 2023