Group Sales FAQs
Why Group Sales?
A group theater outing with classmates, colleagues, friends or family is a perfect way to learn, socialize and enjoy great live theater. We offer discounts up to 50% for groups of 10 or more. Specific prices vary according to the type of show, day of week, and seating desired (call the Group Sales Office at 202-488-4380 for pricing).
Need a great fundraising idea for your club or organization? Buy tickets with us at the group discount,we won't print the price on the ticket, so you can sell them at whatever price you wish. The difference is pure profit for you and you get great entertainment in the bargain!
How do I make a reservation?
Work with our friendly group sales staff to reserve your group outing.
We will send you a group sales contract to confirm your arrangements. This will include details of your reservation and payment schedule. Please sign a copy and send it back to us.
How do I pay?
A deposit of $10 per ticket is due at the time of reservation.
The remaining balance is due one month before your show date. All payments are non-refundable.
Arena Stage accepts personal, business and travelers checks, as well as Visa, MasterCard, Discover, American Express and cash. Please make all checks payable to Arena Stage.
How do I get the tickets?
Picking up tickets at Will Call: Please arrive a half hour prior to the performance to give yourself enough time to distribute the tickets to your party.
Picking up tickets ahead of time: Please make an appointment with the group sales office to get your tickets any day prior to your show date.
Mailing tickets: Tickets will be mailed upon request. Please allow 10 business days for delivery. There is a $20 postage fee.
What if I need to change the number of seats in my reservation?
You may subtract seats from your original reservation until your final payment is due. At that time we will need your exact count. Please note if your party count drops below 10 individuals you group becomes ineligible for the Group Sales discounts.
You may add seats (subject to availability) up until the Friday before your performance.
Payment is required when you add the tickets if your performance date is less than one month away.
What if I need to cancel my reservation?
Please notify the group sales office as soon as possible if you wish to cancel your reservation.
Deposits are non refundable and will be held in the event of a cancellation.
If you cancel before your balance due date, we will release the canceled tickets and you will not be obligated to pay any balance due.
What if I want to host a reception?
If you wish to host a pre- or post-show reception, please contact the Group Sales Office and request a space rental form. After you submit the completed rental form to the Group Sales Office, you will be sent a contract and invoice outlining the rental fees associated with your reception.
What Accessibility accommodations do you have?
Arena Stage offers assistive-listening technology and accessible seating in all three venues, open caption and audio describe performances and large print and braille programs. Please click here for more information on all our accessibility programs.
Group tickets are valid only for the designated performance. They are not exchangeable or refundable. We do not permit children under the age of 5 into the theater.